Privacy
Privacy Policy
his Privacy Policy explains how The James Scott Mansion (“we,” “our,” “us”) collects, uses, and safeguards the personal information you provide while using our website, leasing services, and SMS communications. By accessing our website or providing your information, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our website, leasing team, or SMS messaging service:
Personal Information: Name, email address, phone number, mailing address, and other details you provide when contacting us, applying for an apartment, or opting into communications.
Usage Information: Details about how you interact with our website, including IP address, browser type, and pages visited.
Communication Data: SMS consent, preferences, and message interaction history.
How We Use Your Information
Your information may be used for the following purposes:
To respond to inquiries and provide leasing information.
To send SMS or email updates about availability, tours, or your resident experience (with prior consent).
To process applications, lease agreements, and resident services.
To improve our website, marketing, and customer service.
Sharing of Information
We do not sell or rent your personal information. Your information may be shared only in the following cases:
With trusted third-party service providers who support our website, leasing, or communication services.
When required by law, regulation, or legal process.
Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no online platform or electronic communication is 100% secure, and we cannot guarantee absolute protection.
SMS Messaging
By opting into SMS communications, you consent to receive messages related to leasing, availability, resident services, and updates. Standard messaging and data rates may apply. You may opt out at any time by replying “STOP” to a message.
Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and improve services. You may adjust your browser settings to disable cookies, but some website features may not function properly.
Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request corrections or updates to your information.
Withdraw consent for communications at any time.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
The James Scott Mansion
81 Peterboro Street
Detroit, MI 48201
Phone: 313-470-0560
Changes to This Policy
We reserve the right to update or revise this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.